Practical, hands-on support to raise digital maturity across place and neighbourhood, helping health and care organisations deliver joined-up, person-centred care.
Digital transformation is about more than technology. It's about helping organisations work smarter, improve experiences and deliver better outcomes for patients, staff and communities.
N3i helps health and care organisations navigate their digital journey, from developing a clear strategy and roadmap through to implementing new technologies, driving adoption and measuring impact. Whether you're a GP Practice, Primary Care Network, Hospice, Community Provider or Integrated Care System, we provide the expertise and support needed to turn digital ambitions into meaningful results.
Every organisation is at a different stage of its digital journey. Some require support defining their future direction, while others need help delivering specific transformation programmes.
Our team works alongside operational, clinical and digital leaders to understand current challenges, identify opportunities and develop practical plans that align technology investment with organisational priorities.
The NHS App continues to play an increasingly important role in empowering patients to access services and manage their healthcare.
N3i supports organisations in maximising the benefits of the NHS App through patient engagement programmes, adoption campaigns and targeted support initiatives. From planning local campaigns to providing hands-on support for patients and staff, we help increase digital uptake and improve access to services.
Our experience includes working directly with Primary Care Networks and healthcare providers to support NHS App onboarding, patient education and digital inclusion activities.
Understanding where you are today is essential to planning where you want to be tomorrow.
Our Digital Maturity Assessment Tool provides organisations with an evidence-based view of their current digital capabilities across key domains including technology, workforce, cyber security, collaboration, patient engagement and service delivery.
Whether supporting a single organisation or a wider system-wide programme, our digital maturity approach provides a clear foundation for transformation.
Health and care services increasingly rely on organisations working together across organisational boundaries.
Our transformation services support place-based and neighbourhood models of care, helping organisations develop shared digital approaches, improve collaboration and create joined-up experiences for patients and professionals.
From Primary Care Networks and Community Services through to Integrated Care Partnerships and Local Authorities, we help organisations use technology to strengthen collaboration and enable new ways of working.
Successful transformation depends on people as much as technology.
That's why our approach combines technical expertise with change management, engagement and training. We help ensure staff feel confident, supported and able to embrace new ways of working, maximising adoption and long-term success.
Whether you're looking to develop a digital strategy, improve digital maturity, increase NHS App adoption or deliver a major transformation programme, N3i can help.
