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Digital Optimisation Support (RA)
Closing date: 11 October 2024
Salary: £23k to £26k Per year
Contract: Permanent
Working Pattern: Full Time
Main Duties
The post holder will be an integral part of N3i, providing clinical and business application support to N3i customers. The post holder will specialise in the management of Registration Authority (smartcard) accounts, including the issuing and configuration of new smartcards.
The post holder will also provide support to the RA Manager in the development of the service and will provide general support to the Digital Optimisation Training and Support (DOTS) team. The role will also involve 1st line application support and helping to manage an incoming call queue.
“I think it’s a great organisation to work for, its focused on creating a "family" like environment and I feel very happy in the team I'm in. They are incredibly supportive, and we are building firm friendships inside and outside of the work environment.”
Your Benefits working for N3i
- Modern IT equipment and ‘working from home’ kit
- Hybrid working – supporting you to work from home up to two days a week
- Modern office Environment
- Team Building – Social Events
- A range of flexible working options in addition to Working from Home (WFH)
- Generous annual leave allocation – between 27 – 33 days, plus bank holidays
- Opportunity to buy and sell leave
- Occupational Health support and advice
- Eye tests, workstation assessments and seasonal flu jabs
- Menopause champions
- A range of staff networks to connect with.
- Competitive Salary banding
- Competitive Private Pension Scheme
- NHS and Blue Light Discounts
- Car Salary Sacrifice
- Cycle work to Scheme
- Free onsite parking at most sites.
- Apprenticeships
- Professional qualifications
- Career development in the form of coaching, mentoring and shadowing opportunities.
“The leadership team are all approachable, accessible, and make the effort to engage with staff, which is refreshing.”