We provide fully managed IT Support for health and care organisations of all sizes including GP Practices, PCNs, Hospices, Integrated Care Partnerships and independent organisations.
Our friendly and professional team strive to resolve as many requests as possible on first contact and have developed an excellent reputation with our customers.
Key features of the service include:
- Customer focused support
- 90% of calls fixed remotely
- Low call waiting times
- SLA and KPI Monitoring
- Self-service portal
